The Queensland Government delivers a range of support to help Queenslanders cope in the face of rising electricity costs.

Electricity rebates and concessions available include:

• Electricity rebate - a rebate for pensioners and seniors
• Medical Cooling and Heating Electricity Concession Scheme - a concession for low income consumers who have specific medical conditions that require frequent use of an air-conditioner to regulate their body temperature
• Home Energy Emergency Assistance Scheme - assistance for customers experiencing a crisis or unforeseen emergency
• Electricity Life Support Concession Scheme - a concession for consumers using life support machines

For information about these rebates and concessions:

• Visit the Every Dollar Counts website
• Phone Concession Services, Smart Services Queensland 13 QGOV (13 74 68).

The Queensland Government also supports low-income households and disadvantaged energy customers through the Consumer Advocacy Program which is delivered by the Queensland Council of Social Service (QCOSS). The $450 000 program ensures the needs of low-income households and disadvantaged energy customers are heard.

For further information about support available to Queenslanders, download the energy rebates and concessions fact sheet (PDF, 86kB).

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